Shipping and Delivery Policy

Last Updated: 01-04-2025

1. Shipping Options

• We offer shipping as an optional third-party service for customer convenience.
• Customers are free to arrange their own shipping provider if they prefer.
• Available shipping methods, estimated delivery times, and costs will be displayed while adding items to cart.

2. Order Processing and Dispatch

• Orders are processed and manufactured depending on order complexity and production workload. The time for production is mentioned while adding items to cart.
• Once an order is ready for dispatch, customers will be able to see receive tracking details in order details in order history page.

3. Delivery Time and Tracking

• Delivery times depend on the selected shipping provider and destination.
• While we strive to ensure timely deliveries, we are not responsible for delays caused by third-party couriers or unforeseen circumstances.
• Customers can track their orders using the tracking link provided.

4. Shipping Liability

• Once an order leaves our premises, we are not responsible for any loss, damage, or delay caused during transit.
• Any disputes regarding lost or damaged shipments must be handled directly with the chosen shipping provider.
• We strongly advise customers to choose a reliable shipping service that offers tracking and insurance.

5. International Shipping

• We currently [do/do not] offer international shipping. (Modify as per business operations)
• International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

6. Incorrect Address and Failed Deliveries

• Customers must provide accurate shipping details at checkout.
• We are not responsible for undelivered orders due to incorrect addresses or failed delivery attempts.
• Any reshipping costs due to incorrect address submission will be the customer's responsibility.

7. Contact Us